Privacy Policy

We value your privacy. This policy explains how we collect and protect your information when you visit or shop on MetalHive.com.


1. Information We Collect

We may collect:

  • Your name, email, phone number, and address

  • Payment details (processed securely — we do not store full card numbers)

  • Device information such as IP address, browser type, and pages viewed

We also use cookies to improve your browsing experience.


2. How We Use Your Information

We use your information to:

  • Process and deliver your metal products (frames, décor, etc.)

  • Communicate order updates and customer support

  • Improve our website and services

  • Provide marketing offers (only if you consent)

  • Prevent fraud and maintain security


3. Sharing Your Information

We do not sell your data.
We only share it with trusted service providers such as:

  • Payment gateways

  • Shipping partners

  • Shopify (our store platform)

  • Analytics tools

These partners use your data only to perform necessary services.


4. Data Security

Your information is protected using encrypted connections and secure Shopify servers.
Although we take strong precautions, no online system is 100% secure.


5. Your Rights

You may:

  • Request access or correction to your data

  • Ask for deletion of your information

  • Unsubscribe from marketing emails

  • Disable cookies in your browser


6. Data Retention

We keep your data only as long as needed to complete your orders and comply with legal requirements.


7. External Links

We are not responsible for privacy practices of third-party websites linked from our site.


8. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always appear here.